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Reviews of COOL-MANIA

Both products are fantastic. Good value for money and work reliably. The complaint was handled very correctly and the replacement battery was here within 3 days. Fast, precise warranty replacement!

Máté Csaba

92%

Average rating from 110 reviews

  • 5 87
  • 4 20
  • 3 1
  • 2 2
  • 1 0
Write a review
100 %

Good customer service

  • Mario is a nice guy and customer service is good, thumps up.
  • .

100

A
100 %

Help

  • I haven't ordered the Willingness to Help yet because I needed help but the Willingness to Help 1000 points

I believe it's great.

Vladimír Haluška

Translated from: Slovak

100 %

1065 Budapest, Révay Street 8.

  • I bought a heated seat cushion and heated socks. The seat cushion is fantastic, I use it on hunting trips, it is very comfortable and with a power bank it heats up for 12 hours.
  • Fantastic. The heated socks work fantastically, but there was a problem with the battery. I reported it to the seller and within 3 days they sent the 2 batteries
  • free of charge. I am very satisfied with the company and the problem management!

Both products are fantastic. Good value for money and work reliably. The complaint was handled very correctly and the replacement battery was here within 3 days. Fast, precise warranty replacement!

Máté Csaba

Translated from: Hungarian

100 %
  • Quick equipment.
  • None
Zoltán Balázs

Translated from: Slovak

100 %

4027

  • Fast, precise warranty replacement!
  • Correct, trustworthy company!
Sáfián Krisztián

Translated from: Hungarian

86 %
  • Safe payment and trustworthy website.
  • Polite communication from support.
  • Delivery courier was careless, box came dented.
  • No compensation for delay.

In the end I’m satisfied, but delivery could be handled much better.

Olivia
90 %
  • Very cool and modern products.
  • Package arrived in good condition.
  • No option for free shipping, even on bigger orders.
  • Customer support hours are limited.

Overall fine, but they should offer more flexible shipping and support.

Natalie
90 %

Amazing

  • Unique gadgets you won’t find in local stores.
  • Easy checkout process.

The shop is cool.

Alex J.
80 %
  • Item works as described.
  • Website looks professional.
  • Package was delayed at customs and no clear info was given.
  • Customer support didn’t update me for days.

The product is okay, but the waiting time was frustrating.

David skd.
85 %
  • Original items, make great gifts.
  • Tracking updates available.

I liked my order, but I had to pay more than I usually do for shipping.

Sophie_L.527
80 %
  • Customer service refunded me without problems.
  • Good variety of products.
  • My first package arrived damaged.
  • Took several emails to arrange the return.

The second delivery was fine, but the first one was disappointing. They solved it, though.

Hannah.G
85 %
  • Good return policy.
  • Trustworthy shop.
  • Packaging could look nicer as a gift.

I’m satisfied, but gift wrapping would be a great extra service.

Ethan33
90 %
  • Quality items, match description.
  • Polite customer service.
  • Package arrived one day later than expected.

Not a big issue, I still recommend Cool Mania.

chloe.195
90 %
  • Very fast international shipping.
  • Secure payment process.

I felt safe ordering here, everything went as expected.

Daniel_m238
98 %
  • Unique and fun product selection.
  • Clear instructions included.
  • Some items sold out too quickly.

Cool Mania always surprises me with creative gadgets.

sofia
95 %
  • Fast delivery, well-packed products.
  • Friendly customer support.
  • Limited color options on some items.

Loved my first order, will definitely buy again!

Emma J.
90 %
  • Easy to navigate website.
  • Tracking info updated regularly.
  • Shipping fee a bit expensive.

Overall, a smooth shopping experience.

Liam
97 %
  • The fireplace arrived promptly and was exactly as described on the website.
  • Setting up the fireplace was straightforward. It ignites quickly, providing a warm and inviting ambiance without the hassle of traditional wood-burning fires

I recently purchased the Lava Cylinder gas fireplace from Cool-mania.eu, and I couldn't be more pleased with my decision. From the moment I placed my order, the experience was seamless.

Fireplace review
96 %
  • Overall, Cool-Mania is a trustworthy online shop with a unique selection. Even if shipping sometimes takes longer, the variety and service make up for it. Highly recommended.

Reliable delivery, great tracking info.

Kamil Becky
96 %

Little trouble with payment but ok

  • Good eshop
  • Payment is somethimes clunky.

Really appreciate that Cool-Mania updates customers about their orders. I had a small issue with payment, and they sorted it out within an hour. That’s great service

Zuzana
99 %
  • You can really find everything here, from crazy gifts to quality mini cameras.

Cool-Mania is perfect for gift shopping — I’ve surprised friends more than once with items they’d never expect. Everything arrived nicely packed and on time

Kimar
97 %
  • What stands out is the customer support — very friendly, quick to answer questions, and willing to help. That makes me trust Cool-Mania more than other gift sites

I shop here regularly. I really like this store. I would recommend it to everyone.

Honest guy
100 %

LOVE THEM!

I love how Cool-Mania keeps adding fresh and unusual products. It’s my go-to shop when I need a creative gift idea

Veronica Douglass
40 %

English everywhere

  • I'm not particularly impressed. They DO have a large selection but they don't speak my language on the phone, only English. Does everyone have to speak only English these days?
Adam
94 %
  • + Wide variety of gifts and gadgets you won’t see elsewhere.
  • – Website navigation could be a little clearer, sometimes takes time to find what I want.
Emil K.
98 %

Cool shop :D

  • Friendly customer service
  • They dont offer 24 hour delivery.

Cool-Mania is such a fun site to browse — it feels like a treasure chest of unique gadgets. Ordering was smooth, and I appreciated the fast replies from customer service.

Aptrik kremo
95 %

Overall good experience

Cool Mania has the best quirky gifts. My spy camera order worked great. The only complaint: the user manual translation was a little confusing, but I figured it out.

New customer
90 %

Good shop

  • Bright lights, great for parties
  • Took a bit longer to ship than expected

“Received my Gluwy LED shoes and they’re exactly as pictured.

Party party
99 %

Great shop and beautiful map

  • Beautiful detail, looks amazing on the wall.
  • One small chip on the corner, but not noticeable once installed. They issued partial refund for it.

My 3D Wooden World Map arrived in good condition.

Karolina K
96 %

Great shop for party products

  • Fun and unique products

I’ve shopped at Cool Mania several times, and I always find something fun and unique — last month I got an LED T-shirt and it’s awesome. The site sometimes shows items as “in stock” even when they sell out fast, but overall very happy

Nikolaus
85 %

good shop

  • Lots of cool gadgets.
  • Prices are fair.
  • Customer service replied only the next day, couldn’t reach them on phone
rolando_T3
75 %

Mixed feelings

  • Nice and original products.
  • I received a different color than I ordered.
  • Had to wait for an exchange.
Katy302286
100 %

Perfect!

  • Everything went smoothly.
  • Friendly customer support, answered my questions right away.
judy7
85 %
  • Really good quality, looks even better than in the photos.
  • Delivery took a few days longer than expected.
Leo.W
90 %

great experience

  • product arrived quickly and exactly as described.
  • very easy ordering process.
  • packaging could have been a bit better
mathewO9
30 %

They dont offer sizes of product that I need!

  • Communication was good but shame that they dont have size of product that I need.

Ordered 1 product but they dont have in stock sizies I need so I was forced to cancel this order

John Kap
95 %

Amazing!

  • Everything was smooth.

I would absolutely order again!

alice_P21

Translated from: Slovak

80 %

My order

  • Quality is excellent
  • Delivery took longer than expected and the packaging could have been better
luisII01

Translated from: Slovak

90 %
  • cool gadgets, exactly the type of products I was looking for
  • customer service was a bit slow to reply to my emails
elie222

Translated from: Slovak

81 %

cool

  • good quality
  • delievery

waiting forever for delievery but the product is cool though. Would buy again if they fix shipping.

lucy_254
80 %

delievery

  • the product itself is good and works fine.
  • delievery was delayed and the tracking updates were unclear.
joshOo
98 %

Everything was alright

  • The order arrived on time.
  • Product works as expected.
Markox021
88 %

Good

  • Product itself is fine and matches the description.
  • Packaging wasnt strong enough and arrived slightly damaged.
james872
83 %
  • replacement process was fast and smooth.
  • customer support reacted immediatly.
  • the product arrived broken
Emily R.
50 %

REFUND - product was not in stock

  • product not in stock - we ask for refund

We have to ask for refund because product that we ordered was not in stock and we need it asap. But communication was smooth and they have not a problem to issue refund asap

Pixie9905
100 %

Amazing!

  • I ordered an Led display board and I absolutely love it. Super happy with my purchase!
Abby05
86 %

Not so fast delivery

  • Had an issue with a product, but customer support was very helpful and quick to respond.
  • Good quality.
  • International delivery takes extra time. Would be better if they could speed up the shipping process.
Luis V.
97 %

My order

  • Everything was alright!
Jambo_20
90 %

Great

  • Order went fine, delievery just took one extra day
John
87 %

my experience

  • delievery was suprisingly fast! - faster than I expect.
  • Great packaging.
  • a few items looked a bit different than the photos online.

overall im happy with my purchase. Just double-check the product details so you dont get any suprise

Kevin0071
95 %

Tried COOL- MANIA for the first time

  • Fast delievery, everything arrived in good condition and very helpful customer support :))

Definitely ordering again.

zoe
85 %

Review

  • they have a cool variety of gadgets I couldnt find anywhere else.
  • great packaging.
  • the delievery was a bit slower.

overall, im happy with my purchase.

Lucas1210
80 %

Delivery times takes longer than they claim at website

  • Delay in delivery

Delivery takes longer than expected so thats why I cannot give the full rating. But product is good

OO
100 %

Perfect!

  • Everything was perfect communication with the stuff and fast delivery! Thank you from Greece!
  • No

5 stars ⭐️⭐️⭐️⭐️⭐️

Dimitris

Translated from: Greek

96 %
  • This store has some of the most unique gadgets I’ve ever seen online. Perfect for gifts! I also appreciate that the website is available in multiple languages, which made ordering much easier. Everything arrived well-packed and in perfect condition.
Emilia Looze
85 %

Not bad but could have been better

  • Not bad, but there’s room for improvement.

Mixed feelings. The product is fine, but I found the instructions a little unclear. Luckily, their customer support answered quickly and guided me through. Delivery was okay, around a week.

Ivana
97 %

I bought LED masks for a party, and everyone loved them! The quality was better than expected. Delivery to the UK was super quick, only 4 days. I’ll definitely recommend Cool-mania to friends.

Partyman
99 %
  • Fast reaction from customer service
  • Many products

"The website is fun to browse, so many quirky products. I ordered two different items, and one was out of stock, but customer service immediately contacted me with alternatives. They handled it professionally. Shipping was smooth after that."

Customer 007
100 %

GREAT CUTOMER SERVICE

  • Excellent service. I had questions about customs fees since I live outside the EU, and support explained everything clearly. The package arrived without issues, and the gadget works perfectly. Very satisfied
Roman
95 %

Slightly damadged package

  • I like the wide variety of spy and tech products. My order came safely, though the outer box was slightly damaged in transit (luckily the product wasn’t).Otherwise, very good shop.
  • It would be great if they offered more express shipping options.
Karol from Hungary
92 %

Very pleasant experience

  • Cool-mania exceeded my expectations. The site is well localized, I could shop in my own language and currency which made everything easier. The delivery to Austria was only 2 days! Great quality and smooth process
Lujza
90 %

Shipping with Coolmania

  • The product itself is fine and works as advertised
  • I wish the tracking updates were more frequent

Not a bad experience overall, but I wish the tracking updates were more frequent. I got my package after 4 days. The product itself is fine and works as advertised, and the support staff answered politely when I asked about shipping delays.

Tuek Bana
97 %

Nice case for my buds

  • I ordered buds 2 months ago, this was my second order and both of them delivered a week after ordering
River A.
92 %

Nice product

  • The product matched the description and met my expectations.
  • Shipping about 2 weeks to New Zeland.
Noah G.
100 %

Super

  • I ordered fask mask - delivery 4 days to Sweden. It fits to my face perfectly.
Avi A.
96 %
  • Great approach and when needed they also helped with the selection - a technical question. I will definitely order more as a present for family on Christmas.
  • A little longer expedition time (12h) but after the emergency it has change and the package has been shipped...
Vincenzo
98 %

The best!

  • What I appreciate most is their customer-oriented approach, not just during the purchase, but also after the purchase. They are also very helpful in solving problems.
Laura
97 %

Excelect product

  • Radio was out of stock so they suggested suitable alternative (more expesive) - much better for me.
  • Shipping to India not by FedEx
Rohit
99 %

Fast shipping to Germany

Everything was very fast, I ordered, they shipped on second day. I was waiting 4 days and received the package.

Christopher
95 %

Very good

  • Really Safety packageing
  • Delivery 10 days to Saudi Arabia
  • Reply to my email more about 24 hours..
Hasan
95 %

Everything was fine

  • safety packageing, fast delivery
  • No problem
John
100 %

Great access

  • I was interested in the reversing camera on the website, I saw that there was a possibility of personal collection and since I had a trip through Bystrica I called to see when they were there and whether they had it in stock. After a telephone conversation we arranged a time. It was difficult and confusing to find them in the area, but a young lady came to pick me up and showed me where they had the entrance. Immediately after arrival, their technician took care of me, who answered all my questions and in the end I bought it there. The camera works as it should.
  • The entrance to the brick-and-mortar store is poorly visible - otherwise I have nothing to complain about.
Vlado S.

Translated from: Slovak

95 %
  • Really good comunication with customer service. I was woried if the order would arrive in time for my niece’s birthday so they shipped on the second day. Shipping to Japan 9 days from creation the order.
  • Not possible to cash on delivery to my country :(
Indra N.
100 %
  • Really fast delivery! I have placed an order on 24.08 and package arrived on 27.08 to Romania. I will definitely order in future!
  • None
Emilia Ganot
98 %
  • The product was out of stock, they offered me an alternative and recommended a suitable product based on my preferences.
  • They couldn’t communicate in German by phone so I wrote an e-mail.
Leo Greenberg
95 %

Coolmania rating

  • They will advise you even if you dont know "what exactly" you want or need. I described my problem and they found suitable solution
  • Courier did not call me when he was delivering package.
WoodyWero
93 %

Very nice shop

  • They have very nice staff and nice modern spaces.
  • The big negative is that we don't have anything similar here in Austria.

I was in Cool-mania store personally. They have very nice staff and nice modern spaces.

Kamil
99 %
  • Customer service was polite and helpful, and I appreciated the fast responses. Overall, the shop feels trustworthy and professional.
  • Some items could have more customer reviews to help with choosing.

I would recommend Cool-mania to anyone looking for original gifts or gadgets.

Ellen Kasmia
96 %

Party glasses

  • Eye-catching design; people notice them immediately in dim lighting
  • The control buttons are a bit small and stiff — sometimes I have to press several times to switch the mode.
  • They are a bit heavier than non-LED glasses, so after a while I do notice some discomfort on the bridge of my nose.

I recently bought a pair of LED Party Glasses from Cool-mania and overall I’m pretty happy with them. They look great at night, the LEDs have several modes (steady light, flashing, color-changing) and the battery lasts longer than I expected. The plastic frame feels solid enough, and they became a fun conversation starter at gatherings.

Suzy
99 %

Overall, a reliable e-shop I would recommend.

  • All ok
  • None

Cool-mania offers a great selection of unique and fun products that you don’t usually see in regular stores. The website is easy to use, ordering was simple, and delivery was quick.
Customer support was responsive and helpful, which made the whole experience smooth.

Diego
98 %

Overall good experience

  • The ordering process was simple, payment went smoothly, and delivery was fast. The product arrived carefully packaged and in good quality, which gave me a trustworthy impression.
  • The only minor downside is that some product descriptions could include even more detailed specifications, to make the choice easier.

On Cool-mania, I found a wide range of original and unusual products – from gadgets and gifts to security and lifestyle accessories. I especially appreciate the clear categorization, which makes it easy to navigate and quickly find exactly what you’re looking for.

First time buying
95 %
  • The store offers many party accessories

I ordered a t-shirt from them - everything was fine.

Partyman
90 %

Cool-mania eshop review

  • Fast delivery
  • Wide selection of products
  • they do not offer express delivery via DHL - delivery within 24 hours

My first purchase everything went ok but they don't deliver within 24 hours to Albania

Agnesa
90 %
  • They have goods in stock that are not commonly available - various cameras and technological gadgets
  • Delivery time took 7 days to Turkey. The manual is available in English, but they can help with setting up the device via email.

The goods came fine, well packed.

Ozim
93 %

Review

  • The delivery was fast, and the product works flawlessly.
  • The only small issue was that the manual came only in English, so it might be harder for someone who doesn’t speak the language

I recently purchased a voice changer gadget from Cool-mania and it’s a lot of fun to use!

Daniel Catalá
80 %

Good service but slower reply time

  • Fast delivery and very wide sortimen of all kind of goods.
  • Slower response to email (next day)

Cool-mania has great gadgets and fast delivery. My order arrived in perfect shape. The only downside was that their email reply came the next day, but the support was still helpful. Overall, very good experience!

Aliz Born
95 %

Shopping with Coolmania

  • amazing tech gifts
  • secure delivery
  • Its not possible to pay cash on delivery in India.

Cool-mania has some of the coolest tech gifts I’ve seen online. I bought a hidden camera clock, and it was delivered securely and well-packaged. The quality exceeded my expectations and the price was reasonable. The only thing I wish they offered in India is cash on delivery, as that would make it easier for some customers. Still, I had no issues with online payment and everything went well

Aarav
98 %

My order and shop review

  • Overall fast delivery, product as advertised and works well.
  • In Poland it’s not possible to pay via Blik

I ordered a pair of LED glasses from Cool-mania and I was impressed with how quickly they arrived. The product looks exactly as advertised and works perfectly. The online store is easy to navigate and has a huge selection of unique gadgets. The only downside is that here in Poland it’s not possible to pay via Blik, which would be more convenient. Other than that, a very smooth shopping experience!

Ewa
98 %

Cool-mania eshop

  • Speed of delivery, product was ok. Fast communication.

The purchase went well. Delivery within 2 days of shipment. Communication went smoothly. I will order again

Emil
97 %

technological gadgets

  • Very large selection of technological gadgets, spy technology, but also a lot of other goods. Pleasant communication
  • older models are out of stock

This store probably has the largest selection of various special technological gadgets I have seen. If something is not in stock, they can advise you on an alternative. Some older but handy models are no longer in stock

Gerard Nauer
92 %

Im overall satisfied

  • Large selection
  • Excellent communication
  • Delivery speed
  • You can't communicate with them by phone in Greek, only in English.

Everything went well. I received the goods on time and I am satisfied with their processing and quality. The online store has a large selection, which is an advantage.

Nicholas Papadopoulos
100 %

Goods

  • Fast delivery
  • The store contacted me after the goods were delivered and asked if I was satisfied..

Satisfaction

Jitka Vajdová

Translated from: Czech

100 %

Evaluation

  • Wonderful, very original, it's very impressive, I think it would be good if it had a rechargeable battery, but it's good anyway, it takes four batteries

Five stars

Γεωργία Νιώτη

Translated from: Greek

100 %
  • - after prior telephone agreement on the order, everything went absolutely smoothly - helpful lady/lady in customer service (I suspect it was Vicky)
  • - first time ordered the size that my husband usually wears, therefore the need to exchange for a larger one - everything is fine
  • - large range of products
Lenka

Translated from: Czech

100 %
  • Great satisfaction
Jana

Translated from: Czech

100 %
  • Fast delivery, excellent packaging, the card is TOP.
  • None

A sincere recommendation to everyone.

Željko Anušić

Translated from: Croatian

99 %

špionažne okuliare

  • spokojny

spokojny

Viliam zeman
100 %
  • Very good site! And quickly it went along! ⭐️⭐️⭐️⭐️⭐️

World class! So damn happy! THANK YOU 🙏🏼

SH

Translated from: Swedish

100 %
  • Smooth ordering process
  • Very friendly customer service
Mladen

Translated from: Swedish

94 %

Gift for my women

  • Nice looking web page
  • Smooth ordering process

I buy product from this e-shop as a gift to my wife and I am really very satisfy with whole process from advice, ordering to delivery. They try to do their best to satisfy customers. W

Mr. Karlsoon
97 %

Excellent support and reliable technical service

  • after warranty repair service

Have my camera for over 2 years and need to reapir it. So I send to them, they charged only 20 Eur for repair and my product is now fully working again. Its very important that they offer also after warranty service and repairs, because not many stores do the same, they usually only sale products but do not offer any service or technical help.

No name
96 %

Cool store:)

  • good product manuals
  • fast shipping service
  • prices some quite high
  • reply to my email takes 2 days

Very positive feedback from my side. Product arrive according description and it works perfectly. Manual for product is really good, because some sellers have very bad manuals, but this is not that case.

Your customer
99 %

Best gadget store for me

  • Safe place to buy products
  • unique products offer
  • Always very professional answers when you ask technical questions about products
  • Very affordable shipping costs
  • some prices are quite expensive

Not only products but service are superb, so if you buy something from them you can be sure, they offer you help with settings of product (I buy camera) and need help and technician Mr. Kovacik was very helpfull to solving every issue. I can buy products lot of cheaper but I was very I havent do that because sometimes service are more needed than product itself.

Maroon8
85 %

Not bad:)

  • no paypal support, only credit card payment or bank transfer
  • there is no discount for bigger order - you need to write mail to ask for it.

Its ok, product was delivered in good condition in a few days after order.

Bonbon
93 %

Overall very good

  • Very friendly customer service
  • Simply and good looking website
  • worldwide delivery
  • they have just a few offline stores (only in several countries)

Very good, easy and convenient shopping experience. I can recommend! I bought translator LANGIE from them and its fantastic

Bonbon
100 %

Simply fantastic

  • Great service from order to delivery

Simply nothing to complaint to. Everything goes very smooth from process of ordering to delivery. Stuff are really very helpfull.

Jonattan
94 %
  • many products in stock
  • well-crafted product manual
  • technical support
  • trouble-free delivery
  • not everywhere it is possible to pay cash on delivery when taking over the goods
  • customer support in other languages available only via email, not by phone
  • online chat is not 24/7 but only at selected times
J.J.

Translated from: Slovak

91 %
  • online customer chat directly on the web - connection with their operator
  • Delivery could be even faster, but the goods always arrive

Everything is fine, customer support can also advise via email. I haven't had a single problem yet that they couldn't fix. Majo also has an online chat available if you need advice really quickly.

GeekMan

Translated from: Slovak

95 %

Fast and reliable

  • the goods are in stock
  • fast delivery
  • product reviews

Fast delivery of the order, I have been ordering from this store for more than 2 years, so it is verified for me and they have the goods in stock

PPP

Translated from: Slovak

99 %

Support even after the sale!

  • Here I became convinced that the product support does not end with the purchase, but quite the opposite
  • The employees of the shop are really very professional and accommodating
  • The product is of high quality and serves as it should
  • I would welcome delivery by another courier service besides PACKET and Slovak Post.

I bought a monitor with a camera in this store and I needed help with settings, connections, etc. Even though a manual was attached to the product, I needed assistance to connect everything correctly. I can say that they were more than accommodating and helped me by phone and email. This is how I imagine service in this modern age, keep it up

Petraník Igor

Translated from: Slovak

How was your purchase?

User reviews of Cool-mania store. Customers reviews (rating) of Cool Mania eshop both positive and negative. Write your review and experience about shopping here! 

We greatly appreciate every customer and their feedback. We realise that it is your experience and feedback that move us forward the most and help us to continuously improve not only the quality of our products but also the service we offer. Whether your review is positive or negative (you have constructive criticism), please keep in mind that we take it seriously in order to improve your shopping experience with us.

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How we test

Our range isn't the biggest on the market. But every product in it has passed through the hands of our team in Banská Bystrica.

  1. We choose

    We follow what's new and only test products that make sense.

  2. We test for weeks

    We use every new product for several weeks, in our shop and at home.

  3. Final check

    It goes on sale only after a final check. What doesn't pass, we don't sell.

  4. Help after you buy

    A manual in the box and help with the setup by phone or e-mail.

More about how we choose
“We're not the cheapest, but our customers are happy.”
The Cool Mania team, on the market for more than 15 years
The Cool Mania team, on the market for more than 15 years

Extra services for goods